Shipping, Returns & Recycling
We ship from sunny San Diego, California.
We strive to ship every order without plastic. However, we reuse packaging materials (including boxes) whenever possible, so you may find plastic in your shipment that has been reused from one of our vendors. We ask all of our vendors to ship plastic-free, but sometimes things slip through. Many of our vendors also reuse packaging from their own vendors!
In an effort to minimize carbon emissions and keep our small operation sustainable, we're not accepting returns at this time. As with every purchase you make, we encourage you to think carefully before you buy. We're here to answer any questions if you're not quite sure whether one of our products is right for you. Of course, if you find that there is something wrong with your order, let us know and we will make it right.
We accept the following items for recycling:
- Albatross Replacement Razor Blades - We also appreciate the blades being kept wrapped in paper for safety.
- Hair care packaging such as shampoo caps, conditioner caps, hair gel tubes and caps, hair spray triggers, and hair paste caps.
- Skin care packaging such as lip balm tubes and caps, soap dispensers and tubes, body wash caps, lotion dispensers and caps.
- Cosmetics packaging such as lipstick cases, lip gloss tubes, mascara tubes, eye shadow cases, bronzer cases, foundation packaging, powder cases, eyeliner cases, eyeliner pencils, eye shadow tubes, concealer tubes, concealer sticks, and lip liner pencils.
Make sure all items are clean and dry prior to shipping. Keep in mind that sending in larger quantities helps minimize waste from shipping. We do not provide shipping labels at this time.
3911 Cleveland Avenue #632885
San Diego, CA 92103
Plaine Products: You can send your Plaine Products bottles back to them for free to be reused again by clicking here! Or if they are dented or damaged, you can recycle them. Please reuse the pump for your next Plaine Products item or for a DIY creation of your own.